Pricing

One-time purchases (e.g., perpetual licenses, standalone features, or professional services) are charged upfront at the price listed at the time of purchase, in USD or INR based on your selection or billing location.

Non-Recurring

These purchases do not involve recurring fees unless paired with a maintenance or support plan, which may have separate terms.

Bundled Services

Some one-time purchases may include limited access to subscription-based features (e.g., a one-time license with a trial subscription), subject to the terms of the subscription.

Payment Methods

We accept major credit cards, bank transfers (for Enterprise plans), UPI (for INR payments), and other payment methods as displayed during checkout. You authorize BeFiSc to charge your selected payment method for all applicable fees, including subscriptions, one-time purchases, overages, and taxes.

Currency Handling

Payments are processed in the currency selected at checkout (USD or INR). If your payment method is in a different currency, your bank or payment provider may apply conversion fees, for which you are responsible.

Taxes

You are responsible for all applicable sales, use, value-added, GST, or other taxes. We will collect taxes where required by law, displayed in USD or INR based on your billing currency.

Failed Payments

If a payment fails, we may suspend access to the product or service until resolved. Late payments may incur fees as permitted by law.

Invoices

For Enterprise plans or one-time purchases, invoices are issued in USD or INR upon purchase or as agreed. Payment is due within the timeframe specified on the invoice (typically 30 days).

No Refunds for Subscriptions

Subscription fees are non-refundable, except as required by applicable consumer protection laws. This includes monthly or annual subscriptions, renewals, and overage fees.

Trial Periods

If a free trial is offered, no payment is required during the trial. Upon trial expiration, your subscription will convert to a paid plan unless cancelled. Trial usage does not qualify for refunds.

Cancellation

You may cancel your subscription at any time via your account dashboard. Upon cancellation, access continues until the end of the current billing cycle, with no pro-rated refunds for unused portions of the billing period.

Failed Payments

If a payment fails, we may suspend access to the product or service until resolved. Late payments may incur fees as permitted by law.

Invoices

For Enterprise plans or one-time purchases, invoices are issued in USD or INR upon purchase or as agreed. Payment is due within the timeframe specified on the invoice (typically 30 days).

Exceptions

• Technical issues solely attributable to BeFiSc that prevent use of the service, verified within 7 days of the issue.
• Erroneous charges due to billing errors, reported within 30 days of the charge. Refunds, if approved, will be issued in the original currency (USD or INR) and form of payment.

Limited Refund Eligibility

• Non-Delivery: Failure to deliver the purchased product or service (e.g., software license or professional service) within the agreed timeframe.
• Defective Product: Technical defects solely attributable to BeFiSc, reported and verified within 7 days of purchase.

Non-Refundable Situations:

• Buyer’s remorse or change of mind.
• Use of the product or service (e.g., activation of a license or completion of a service).
• Purchases bundled with non-refunded services (e.g., setup or implementation fees).

Exceptions

Refunds outside this policy may be granted at BeFiSc’s discretion for significant technical issues or billing errors, provided they are reported promptly (within 7 days for technical issues or 30 days for billing disputes).

Disputes

If you believe a charge was made in error, notify us within 30 days of the charge date for investigation. All disputes are governed by the laws of India. You irrevocably consent to the exclusive jurisdiction of courts at New Delhi for all disputes arising out of or relating to this Policy.

Account Termination

If we terminate your account for violating our Terms of Use (e.g., misuse, fraud, or unauthorized access), no refunds will be issued, and you remain responsible for outstanding fees.

Force Majeure

BeFiSc is not liable for delays or failures to provide services due to events beyond our control (e.g., natural disasters, cyberattacks, or regulatory changes). No refunds will be issued in such cases.

Third-Party Purchases

Products or services purchased through resellers or third parties are subject to their refund policies.

Currency Fluctuations

For INR payments, prices may be adjusted periodically to reflect exchange rate changes. Such adjustments will be communicated with at least 30 days’ notice.